Customer Service

All orders include import duty and tax within the price. You will not be charged any additional fees for import tax or customs duty at the border.

Zone 1 - Europe €3.00

Delivery in 3-5 working days from despatch.

All orders include duties and taxes.

Fully tracked service.

You will receive tracking updates from the courier.

 


 
Zone 2 - Europe €6.00

Delivery in 4-6 working days from despatch.

All orders include duties and taxes.

Fully tracked service.

You will receive tracking updates from the courier.

 


 
Express Delivery €10.00

Delivery in 1-3 working days to any Zone 1 or 2 country.

All orders include duties and taxes.

Fully tracked service.

You will receive tracking updates from the courier.

 


 

For shipping to the UK and other international destinations, please visit soletrader.co.uk, or US customers can go to soletradershoes.com

 

All orders include import duty and tax within the price. You will not be charged any additional fees for import tax or customs duty at the border.

All orders on this site will be charged in Euros. All deliveries are subject to stock availability and authorisation of your payment.

We can deliver your order to the billing address (for the card you use to pay for your order), or you can specify a workplace address at the checkout.

Please note that a signature will be required on delivery of goods.

Your order will be delivered between Monday to Friday.

You will receive a dispatch confirmation by email, which will include your tracking number. You can track your order using this tracking number by following the instruction on the e-mail.

We are committed to delivering items efficiently and on time. However, we are reliant on the courier company to do this. Should the courier company lose an item, you will be given the option of either receiving a replacement or a full refund.
 

Zone 1

AUSTRIA (AT)

FRANCE (FR)

GERMANY (DE)

IRELAND (IE)

ITALY (IT)

NETHERLANDS (NL)

SPAIN (ES)

SWITZERLAND (CH)

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Zone 2

ALBANIA (AL)

ANDORRA (AD)

BELGIUM (BE)

BULGARIA (BG)

CANARY ISLANDS (IC)

CROATIA (HR)

CYPRUS (CY)

CZECH REPUBLIC (CZ)

DENMARK (DK)

ESTONIA (EE)

FAROE ISLANDS (FO)

GIBRALTAR (GI)

GREECE (GR)

GREENLAND (GL)

HUNGARY (HU)

ICELAND (IS)

KOSOVO (KV)

LATVIA (LV)

LIECHTENSTEIN (LI)

LITHUANIA (LT)

LUXEMBOURG (LU)

MALTA (MT)

MONACO (MC)

MONTENEGRO (ME)

NORTH MACEDONIA (MK)

NORWAY (NO)

POLAND (PL)

PORTUGAL (PT)

ROMANIA (RO)

SAN MARINO (SM)

SERBIA (RS)

SLOVAKIA (SK)

SLOVENIA (SI)

SWEDEN (SE)

UKRAINE (UA)

VATICAN CITY (VA)

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We deliver to over 40 European destinations

Delivery in 1-3 days with express shipping

No duties and VAT to Europe*


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